Digital Marketing

10 Important Questions to ask a Digital Marketing Agency

Effective marketing of your products, both offline and online is the most important factor that will decide the viability of your business.

Therefore, when you are trying to select an online digital marketing agency, you might ask yourself what are the factors that I should look at to select the right agency to build my brand online?

You may have burnt your fingers earlier by selecting an agency that has not kept its promise of generating a lot of leads in spite of an expensive advertising campaign online.

Therefore, you might be wary of selecting the right one this time.

In this article, we have tried to put forth 10 important questions that you should ask a digital marketing agency to establish its experience, like the strategies and the cost component of the advertisement.

Find out their previous customers

When you first interview a digital marketing agency before hiring them, you should ask about their past experience.

You should ask the agency to provide you with a list of the names of their past clients and what kind of online marketing strategies they have used to improve their brand values.

This will give you an idea of what to expect from the agency and also give you an opportunity to cross-check how good the work of the marketing agency is by contacting their past clients.

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How will they tie their strategies with your goals

 

The mark of a top digital marketing agency is that it can create strategies that are tailor-made to the unique requirements of different companies. In short, they do not believe in ‘one shoe fit all’ dictum.

There are multiple marketing channels online and a good digital marketing agency can synergize these to produce an optimum impact of improving your brand image in the market.

You should ask the agency what is their methodology of aligning their marketing strategy as per your requirement.

Know about the different services they are providing

 

You should ask the agency to share details about all their services and the price of each of them.

You can also ask them, which will be cheaper if you select their services individually or select a package.

Do they provide a comprehensive digital marketing solution or are they restricted to providing a single service

You need to understand that online digital marketing has several verticals that can be optimally utilized to target different sections of the audience.

If you already have a website, you may want to improve the SEO, marketing, navigation or any other important aspect that will increase the brand recognition of your company and improve user experience.

In such a situation, you should look at an agency that only does one particular specialized online marketing job in which you are interested in.

Any company that chooses to do only one thing is able to give you a better result compared to the one that tries to do all things by itself.

On the other hand, if you are trying to build your online business from scratch, then it is economical to go to a completely digital online solution provider.

When you go to a company that provides a one-stop digital solution for all your business needs, then you will get a comprehensive result oriented strategy that will synergize all the marketing strands to give you an optimum solution.

Some of the services that online digital solution providers offer are as follows-website designing, website hosting, SEO, branding, social media strategy and much more.

You should interact with the team

 

It is important that you should know more about the team (that will handle your project) and what kind of skills and experience they possess.

Additionally, try to know how well they communicate with the client (which is very important for you to know on a day-to-day basis the progress of your marketing campaign).

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You must also look at the hierarchical structure of the team to know which members will handle different parts of the overall branding and marketing strategy.

This will allow you to communicate directly with that expert who is overseeing a particular specialty of online marketing about which progress you want to know more.

Know more about the tools that the marketing agency use

To understand the analytics and also know more how to target the potential customers, you need to know more about the tools they are using.

Some of the important work that is essential for marketing agencies are; File storage, CRM, Project management, Resource planning, and Client reporting.

Different marketing agencies use different tools to do these important parts of their job optimally.

Different tools that are used to do a similar job have their own advantages as well as shortcomings.

Your marketing agency should select a tool that will give them complete information regarding the market dynamics so that they can launch an effective online marketing campaign.

The number of meetings before the start of the project

You should ask them how many meetings you will have to do with their team so that they understand your requirements.

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You should also ask them how many follow-up meetings will be needed so that you can adjust your timetable to give them all the information they require to launch an effective marketing campaign online.

What is their feedback mechanism

It is important that you know what kind of strategies they are adopting, how much lead is generated due to the change the marketing strategy and so on.

For this, you need to be kept regularly updated about the progress of the online marketing campaign.

Therefore, it is important that you create a smooth feedback mechanism so that the digital marketing agency will keep you regularly updated about how well the online campaign is going on.

How long the contract will last

You must specify a time limit for the digital campaign that you wish to launch on the Internet.

As you know, conducting an advertisement campaign is very expensive, so you must do a proper cost-benefit analysis of how much time you will need to generate the maximum amount of lead at a minimum cost.

From when will you be able to see the result

You should ask the digital marketing agency how long will it take before you start seeing the result of the online digital marketing campaign that you have launched.

This will give you a chance to measure the effectiveness of your online marketing strategy.

In case it is not working, then you can ask the agency to change the strategy to get better results.

These are some of the main questions you must ask the digital marketing services company that you wish to engage in launching a powerful marketing campaign online.

It is only through detailed probing questions, you can establish whether the agency that you have chosen to improve the brand of your company online will be able to meet your expectation.

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Deepak

After working as digital marketing consultant for 4 years Deepak decided to leave and start his own Business. To know more about Deepak, find him on Facebook, LinkedIn now.

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